Bay Equipment Co | bayequip.com
Effective date: Sept 1, 2026
These terms apply to text messages sent by Bay Equipment Co. By opting in to our text messaging program, you agree to these terms.
Questions? Contact us at info@bayequip.com or (757) 249-1111.
1. Program Description
Bay Equipment Co sends operational and transactional text messages related to your account and equipment rentals, including:
- Rental delivery and pickup scheduling and confirmations
- Order and invoice notifications
- Two-way replies to your customer-service inquiries
This program does not send marketing or promotional messages.
2. How You Opt In
Bay Equipment Co sends operational text messages only to customers who have opted in. You can opt in in any of these ways:
-
In writing - by completing and signing our Text Message Opt-In form (available at our counters or download it here), which has a YES checkbox next to the consent statement below.
- Verbally - At our counter or by phone, where our staff read the consent statement below and record your consent before any message is sent.
- By texting us first - A text you send to our business number is treated as consent for us to reply.
Opting in is optional and never a condition of renting or buying. The consent statement on the form reads:
By checking the box and providing my mobile number, I agree to receive operational text messages from Bay Equipment Co about my rentals, orders and account (delivery and pickup scheduling, order and invoice notifications, and replies to my customer service inquiries). Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Consent is not a condition of purchase. SMS terms: https://bayequip.com/pages/sms-mobile-terms Privacy policy: https://bayequip.com/policies/privacy-policy
3. Message frequency
Message frequency varies based on your account activity.
4. Cost
Message and data rates may apply. Charges are billed by your mobile carrier under your mobile plan.
5. Opt-Out
Reply STOP at any time to opt out of text messages. After you send STOP, we will send one final message confirming your opt-out, and you will receive no further texts from us unless you opt in again.
6. Help and Support
Reply HELP for assistance, or contact us directly:
- Phone: (757) 249-1111
- Email: info@bayequip.com
7. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
8. Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for vendors and service providers acting on our behalf solely to deliver the messaging service.
For full details on how we handle your information, see our Privacy Policy.
9. Changes
We may update these terms from time to time. Updates will be posted on this page with a new effective date.