Bay Equipment Co | bayequip.com
Effective date: Sept 1, 2026
These terms apply to text messages sent by Bay Equipment Co. By opting in to our text messaging program, you agree to these terms.
Questions? Contact us at info@bayequip.com or (757) 249-1111.
1. Program Description
Bay Equipment Co sends operational and transactional text messages related to your account and equipment rentals, including:
- Rental delivery and pickup scheduling and confirmations
- Order and invoice notifications
- Two-way replies to your customer-service inquiries
This program does not send marketing or promotional messages.
2. Opt-In
We collect your phone number when you set up an account or complete a rental transaction, in person or by phone. We record your consent to receive texts before messaging you. You may also opt in by texting us first. Consent to receive text messages is not a condition of any purchase or rental.
3. Message frequency
Message frequency varies based on your account activity.
4. Cost
Message and data rates may apply. Charges are billed by your mobile carrier under your mobile plan.
5. Opt-Out
Reply STOP at any time to opt out of text messages. After you send STOP, we will send one final message confirming your opt-out, and you will receive no further texts from us unless you opt in again.
6. Help and Support
Reply HELP for assistance, or contact us directly:
- Phone: (757) 249-1111
- Email: info@bayequip.com
7. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
8. Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for vendors and service providers acting on our behalf solely to deliver the messaging service.
For full details on how we handle your information, see our Privacy Policy.
9. Changes
We may update these terms from time to time. Updates will be posted on this page with a new effective date.